01:47 - Context For Discussion

05:13 - Getting That Last Check

08:03 - When Things Aren’t Working Out…

  • Business Value

11:26 - Pricing Features (Billing)

18:20 - “Offboarding”: The Handoff Phase/Transitioning

  • Client Mailing List
  • Screencasts/Video Tutorials
    • Transcripts

27:30 - Parting Ways on a Good Note

30:44 - Asking For Referrals, Gaining Introductions

37:59 - Horror Stories? Uncertainty Sucks

  • Working With Startups

45:47 - “Offboarding” Cont’d

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Aftershokz AS500 Bluez 2 Open Ear Wireless Stereo Headphones (Chuck)

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