02:54 – How do you know when a project has gone wrong?

07:52 – Setting Expectations

  • Risks and Assumptions

13:22 – Client Relationships and Improving Communication

17:16 – Horror Stories

  • Lawsuits

35:37 – Rescuing a Project (After Things Have Gone Wrong…)

37:42 – Scope, Rescoping


Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers (Collins Business Essentials) by Geoffrey A. Moore (Philip)
Jonathan Stark: First Do No Harm (Jonathan)
Creative Class Contract (Jonathan)
Facebook Ads Manual: Everything You Need to Know to Get Started by Mojca Mars (Reuven)



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