02:14 - Why automate? Are there cases where you shouldn’t automate?

12:29 - Templates

15:26 - Figuring Out What to Automate and Delegate

26:17 - Creating Benefits; Not False Improvements with Automation

28:35 - Automation Wins

36:58 - Getting Started With Automation

48:30 - Chuck’s Eliminations

52:22 - Tools For Automation

 

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