02:14 – Why automate? Are there cases where you shouldn’t automate?

12:29 – Templates

15:26 – Figuring Out What to Automate and Delegate

26:17 – Creating Benefits; Not False Improvements with Automation

28:35 – Automation Wins

36:58 – Getting Started With Automation

48:30 – Chuck’s Eliminations

52:22 – Tools For Automation

 

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