Introduction

4:15: Communication

  • Set goals for the project with the client.
  • Don’t ask the customer’s opinion.

9:15: Staff augmentation

  • Behaving as an employee
  • Become a consultant or advisor instead.

16:20: Consultant vs. employee

  • Ron Baker
  • Expertise translates into advice.

21:30: Client wants to be involved more.

  • Run any request past the business case.
  • Keep the project on course.

30:00: Target businesses without your capabilities in-house.

  • Do more than just your craft.
  • Ask the right questions.
  • Establish yourself as an expert.

39:40: Maximize your profit.

  • Not just revenue.
  • Don’t give away your knowledge for free.
  • Value is contextually defined.

45:45: What to say to clients.

  • Find out the business goal.
  • Communicate about progress.
  • Ask for more information about customers.

Picks:

Mike Monteiro Keynote (Jonathan)

Shard Keychain Tool (Jonathan)

Design Is a Job (Philip)

Start With No (Philip)

How to Fail at Almost Everything and Still Win Big (Reuven)

 

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